Delivery & Dispatch

All orders placed before 12pm AEST Monday – Friday will be dispatched on the same day. If you place an order over a weekend or on a public holiday it will be processed and sent out the next business day (Monday – Friday).

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods or due to unforeseen circumstances that are out of the control of HUB Wellness Group Pty Ltd. Online orders are processed and shipped from Melbourne, Victoria so we follow any Victorian Public Holidays.

REFUNDS & EXCHANGES

We do not provide refund or exchange on retail products or gift vouchers for change of mind or sale items. Under the Australian Consumer Law, HUB Wellness Group will provide a refund or replacement for a problem with a product covered by consumer guarantees.

Standard Delivery

$10 or FREE on orders over $150.
Use code FREESHIPPING at checkout.
Metro: 3-4 business days.
Regional: 5 – 7 business days.

Express Delivery

$12 or FREE on orders over $150.
Use code FREESHIPPING at checkout.
Metro: 1-2 business days. Regional: Please allow an additional 1-2 business days.